The GM runs the show. They find great people, develop them and turn great into the best of the best. They create a culture of high performance, accountability, and fun. Their team would follow them anywhere, and there’s multiple people that will always refer to them as “The Best Boss I Ever Had”. They’re not afraid to have tough conversations when necessary, but they also are constantly celebrating their team and showing gratitude for the work they put in. They are always pushing and challenging their team to do better, and celebrating their development at every turn. Their team members refer to Golden Mill in the first person, not the third. OUR amazing food hall, WE’RE the best bar around, WE just created so many guest experiences.
The GM is Guest Focused, and understands the difference between a meal and an Experience. They make everyone feel like a VIP, and their guests tell people about “Their Place”. They remember faces and names, and make all decisions with the Guest Experience as the first and most important factor.
The GM understands restaurant financials and operations, and knows that Hospitality and Culture are the secret sauce, but money keeps the show going. They make smart financial decisions, and always find ways to make the operation more efficient and profitable. They understand ordering, facilities, hiring, and all of the other blocking and tackling. They take pride in creating a successful business, and understand that doing so is what creates all the jobs to offer team members and the ability to always offer our guests bigger and better experiences. They realize that the P&L isn’t the destination, but it’s a road map to staying on course.
- Highly organized
- Adept at team building
- Proven track record of building teams and keeping turnover low
- Restaurant financial knowledge and ability to read and interpret a P&L
- Experienced in event sales, planning, and execution
- Community focused, with experience being involved in local non profit and business organizations
- Minimum of 5 years experience leading teams in the restaurant, bar, and hospitality industry